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Robbery Prevention Techniques

The chances of a robbery happening in your place of business is likely if you accept cash and don't practice some of the techniques mentioned below. To simplify these suggestions, they have been categorized in the three different sections:

1.       How to prevent a robbery from occurring. 
2.       What to do during a robbery if it occurs.
3.       What to do after a robbery has occurred.


1. How to prevent a robbery from occurring:
· Always be ALERT and AWARE of your surroundings.
· Any actions concerning cash should be done strategically.
· Use codes words or phrases with your employees such as "Code 1" as opposed to "I need change of a $100 bill."
· Be alert of ALL customers or shall I say "non-customers" who seem to be loitering or glancing around your store while appearing to shop or browse through a magazine or newspaper.
· Watch for suspicious persons outside your business - especially in parked cars and around telephone booths/vending machines.
· If you see someone who is acting suspicious inside or outside your location, notify the police immediately.
· Keep the front doors and windows clear of signs and posters to allow good, two way visibility. You and your employees can see suspicious persons outside. Passers-by and police can see you, your employees and customers inside.
· Keep the outside of your business well lit at night and any trees or bushes should be trimmed to allow clear visibility.  
· At opening time, one person should enter the store and check to see if it has been disturbed.  
· Before closing, one person should check the office, back rooms and rest rooms to ensure no one is hiding inside.
· Keep a minimal amount of cash on hand that is visible in the tills. Using a drop box or securing in a drop safe compartment could assist with this procedure.
· Only keep a minimal amount of $10's, $5's and $1's in the till, either dropping all $100's and $50's while keeping $20's under the change till out of sight.
· Securing deposits in a safe that is equipped with a 5-10 minute delay.
· Training ALL of your employees and ensuring that your cash policies are being followed.
· Hiring an armored car service or an armed escort while going to the bank to make a deposit and/or obtain change. Also, having an armed uniformed security officer at the entrance of your location greeting all customers and observing activity, is an overall great deterrent. (CLICK HERE to learn more about security)  
· Having a CCTV system with a Public View Monitor showing everyone who enters the business.
· Obtain panic buttons from your alarm company to activate safely during a robbery.
· If using a safe, there have been less reported robberies in locations where the safe is in the front of the store where everyone can see it as opposed to in an office with a locking door and no camera present.
· Use the staggered exit technique with your employees while exiting the building. This is where one person exits and enters their vehicle while the other employee safely observes them from within the building. Then the employee who has made it to their car safely, should observe the employee who is exiting the building to ensure that they make it to their vehicle safely as well.

2. What to do during a robbery if it occurs:
· Remain calm. The perpetrator is nervous as well so don't do ANYTHING that will increase his/her emotions.
· Keep your hands visible and your fingers spread in a submissive position up and in front of your body.
· Narrate your actions so that the perpetrator knows exactly what you are doing. ("I am opening the register, I am taking out the cash, I am handing you the cash".....etc)
· Don't lie. If the perpetrator asks you to open the safe, DO NOT tell him/her that you don't have a key or the combination. They may have visited the location earlier in the day and witnessed you open the safe proving that you have access.
· Eliminate surprises. If someone went to the back of the store to use the bathroom, inform the perpetrator that someone may be coming out from the back so he/she isn't startled. 
· Cooperate. Cooperate. Cooperate.....Give the perpetrator exactly what they ask for. There is NO amount of money worth losing your life or causing the injury of another person.
· If the perpetrator states that he/she has a firearm or a knife but hasn't brandished one, assume that they have a weapon.
· Attempt to obtain the best description of the perpetrator as you possibly can (height, weight, color of skin, markings, scars, tattoos, piercings, eye color, color of clothing and footwear, certain phrases used, facial hair, left handed or right handed, kind of weapon, etc.... Vehicle description, make model, year, color, dents, scratches, no/missing hubcaps. license plate number, etc....)

3. What to do after a robbery has occurred:
·  LOCK THE DOOR. If the perpetrator hears a siren and returns to your location, you no longer have a robbery situation, you now have a hostage situation.
· Activate panic buttons and/or call 911.
· Ask all of employees and customers to stay within the location and move back from the doors. If anyone decides to leave the location, try to obtain that person's name and contact information for the police.
· Obtain descriptions of the perpetrator from all persons present. Ensure that everyone gives their own description and that they are not sharing the details with one another.
· Do not touch anything that the perpetrator may have touched.  Block off all areas where he/she  was located to ensure that the crime scene isn't contaminated.
· Cooperate with the police by answering all questions and providing any video evidence that you may have obtained.
· Wanted posters offering a cash reward can be helpful but please refer to the police on this matter.

Your comments, experiences and suggestions are always welcome. Please let me know what you think about the aforementioned robbery prevention techniques and what else could be done in order to deter, detect and/or detain the perpetrators. 

Please CLICK HERE to learn more about implementing a proactive security program at your location or call 713-936-CSS1 (2771).  

"If you have a security issue, we have a credible solution!"

The author of this article is J. Abiona who is the Founder and CEO of Credible Security Solutions, which is  a Houston, TX based security consultation, private investigation and personal protection agency licensed by the TXDPS Private Security Board - License # C16911. Please feel free to contact Mr. Abiona in order to schedule a training session with your employees today to raise their level of awareness regarding robberies. 

The views and opinions provided within this article have been documented in order to build awareness regarding robbery prevention techniques and in no way imply that these suggestions will eliminate robberies from happening and/or ensure the public's safety. This article was submitted in order to suggest and recommend some ideas that may assist with deterring robberies from occurring in retail establishments. The reader will not hold the author accountable or liable for any actions that occur due to the reader applying and/or adhering to any of the information provided within this article.

Jewelry Heist's Statistics

This blog has been updated as of 09/17/16 since its last entry in 2012. 

According to the Jewelers' Security Alliance 2015 Annual Crime Report, there have been a total of $69.3 million in losses due to crimes against jewelry firms as a result of the 1,177 crimes that were committed in 2015. 

The total amount of those crimes committed with which the suspect had a firearm was at 59.3% and 27.3% of the crimes resulted in violence. The most common day of theft was on a Thursday between the hours of 10:00 am-11:00 am, with Sunday's being the least common day of offense. There were 441 arrests made in 2015 of suspects who committed crimes against the jewelry industry, which basically leaves just about 736 more suspects who are still at large and capable of conducting another heist. 

Incidents involving attacks on jewelry industry personnel while engaged in transporting their merchandise are occurring with more frequency and greater violence. Some of the most common perpetrators are gangs of criminals from South America commonly referred to as the South American Theft Group or South American Terrorist Group (SATG). There sole objective is to intimidate with or possibly cause serious bodily injury and even death against your sales representatives in order to obtain your company's assets. 

The SATG criminals may be targeting you or your company's sales representative right now as you are reading this blog. They use tools such as GPS tracking devices in order to track your location as well as conduct surveillance's to ensure the precise time of attack. So, while you or your sales representatives are traveling you must ALWAYS assume that you are a target. 

You can, however, take some aggressive steps to lessen the risk and reduce your vulnerability. First off, protect yourself by becoming educated on these gangs as well as their techniques. In addition, the use of personal protection officers or armed uniformed security officers at the front door of your establishment will greatly reduce your chance of becoming a crime victim.

Even Football Players Need Bodyguards!

MIAMI -- Frightened NFL players are carrying guns and hiring bodyguards as they seek to avoid becoming victims of violent crime which has already claimed the lives of two players.
 
 
     Seven players told the latest edition of ESPN The Magazine, to be published on Friday, that the murders last year of Washington Redskins safety Sean Taylor and Denver Broncos defensive back Darrent Williams, had raised the alarm among some of the country's toughest sportsmen. "We are targets. We need to be aware of that everywhere we go," said Tampa Bay Buccaneers corner Ronde Barber.Taylor was shot during a botched robbery at his home in South Florida while Williams was shot and killed outside a nightclub in Denver on New Year's Eve 2007. This year, Oakland receiver Javon Walker was robbed and beaten unconscious in Las Vegas and Jacksonville Jaguars lineman Richard Collier had to have his leg amputated after being shot and left paralyzed below the waist.The response has been an escalation in security for the players and NFL Players Association president Kevin Mawae, of the Tennessee Titans, estimates about half his teammates carry guns. "If I had to guess about our locker room, I'd say it's 50-50 when it comes to gun ownership," he told the magazine. "I don't own a handgun. I have a hunting rifle. My job is to protect my family. If someone comes into my house? Game's on," he said. Fred Taylor, a Jaguars teammate of Collier, said that not being able to carry guns at the team's facility makes him feel vulnerable. "I have all the security measures at my house -- systems, cameras, I can watch everything from my computer, but I still don't think I have enough. Who knows what is enough?" he said. "League officials tell us we need to take measures to protect ourselves. But the NFL says we can't have guns in the team facility -- even in the parking lot. Crooks know this. "They can just sit back and wait for us to drive off, knowing we won't have anything in our vehicle from point A to point B."Pittsburgh Steelers quarterback Ben Roethlisberger told the magazine that he now has a bodyguard with him at all times. "The one time I was scared the most, I didn't have anybody with me. I don't want to relive all the details, but this guy brandished a weapon in my face," he said. "I kept my cool and talked my way out of it. People showed up and helped get rid of the guy. That's when I decided to have someone with me all the time." Houston Texans corner Dunta Robinson suffered an armed robbery at his home, having a gun pointed in his face and being tied up, and says that was proof that even stay-at-home players, not just those who enjoy nightlife, can be at risk."It was the scariest moment of my life," he said. "You hear lots of stories of guys getting robbed and you say, 'Man, what were they doing, how did they get into that situation? Flashy guys. Rude guys, guys who act like they're better than everyone. I don't roll like that, and it still happened to me. "Big salaries, high profiles, and with easily available travel schedules make the players easy targets, but Dave Abrams, appointed as head of Denver's security following the murder of Williams, worries their families may soon be prayed upon. "What's the next layer? Wives and children: a kid kidnapped for ransom, or some other kind of craziness. I'm scared to death that's where criminals perceive the next vulnerability is for our players: their families."
 
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